QUICK CONTACT

08000 248 900

 
  • Follow us:

Call us: 08000 248 900
Slider

Contact Centre:

Virtual Contact Centre

A cloud-based Virtual Contact Centre (VCC) supports contact centre agents in various geographical locations instead of a single physical location. A VCC makes efficient use of distributed and varied workforces by matching the appropriate agent with the customer, depending on the reason for the interaction and the channel of communication.

TransWorldCom creates a seamless one-to-one customer experience through a customisable platform, helping your business to deliver consistent and personalised experiences at every touchpoint on any channel. This will optimise your workforce, integrate multichannel solutions for voice and digital, whilst streamlining
customer service routing to achieve quick, efficient resolutions.

Reporting & MonitoringReporting & Monitoring
Compliant PaymentsCompliant Payments
Enhanced QueueingEnhanced Queueing
Blended Multi-ChannelBlended Multi-Channel
Call CampaignsCall Campaigns
Virtual Contact Centre
Virtual Contact Centre
Virtual Contact Centre
Slider

Charles Dickens

“HAVE A HEART THAT NEVER HARDENS, AND A TEMPER THAT NEVER TIRES,
AND A TOUCH THAT NEVER HURTS.”
Slider
Image is not available
Image is not available
Image is not available

UK HEAD OFFICE:
32-34 Station Close
Potters Bar
Hertfordshire
EN6 1TL

Image is not available
TransWorldCom
Image is not available
Image is not available

USA OFFICE:
344 Grove Street
Suite 02-4078
Jersey City, NJ 07304

HONG KONG OFFICE:
Amtel Building
148 Des Voeux Road
Central, Hong Kong

Slider
TwitterTwitter - MO
LinkedInLinkedIn - MO
YouTubeYouTube - MO
MailMail - MO
Live ChatLive Chat - MO
© 2011 TransWorldCom
Slider